Customer Service Representative

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Location: Frisco, TX
Category: Professional
Employment Type: Contract to Perm
Date Added: 05/05/2026

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Position Summary

We are seeking a Customer Service Representative / Data Entry Associate to join our client’s growing team in Frisco, TX. This is an entry-level customer service job with training provided and long-term growth opportunities.

Key Responsibilities
  • Provide customer support via phone and in person
  • Perform data entry, order processing, and account updates
  • Process online orders, returns, warranties, and backorders
  • Use computer systems and POS software to complete transactions
  • Assist with general administrative and clerical tasks
  • Work closely with customer service and sales teams
Qualifications & Skills
  • High School Diploma or GED required
  • 1+ year customer service experience preferred (retail, call center, office, or front desk)
  • Strong computer skills, typing, and attention to detail
  • Reliable, professional, and customer-focused
Employment Type & Compensation
  • This is a Full-Time | Temp-to-Hire position
  • Pay rate $18.00 per hour
  • Application Window: Open until filled  
Work Schedule
  • Monday – Friday | 8:00 AM – 6:30 PM
Benefits
  • Paid Holidays
  • Medical, Dental, Vision insurance
  • Bereavement Leave
  • Retirement, 401(k)
  • Personal Advancement

Employer Information  
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.  


Equal Opportunity Employer  
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.