Location: Bentonville, AR
Category: Warehouse / Light Industrial
Employment Type: Contract to Perm
Date Added: 10/05/2026
Position Summary:
We are searching for a Customer Service Representative (CSR) to support warehouse and distribution operations at a high-volume facility located in Bentonville, AR. This role works directly with the warehouse clerical staff and corporate team to collect and process client invoices. The (CSR) is responsible for reviewing each invoice for accuracy, maintaining active files for all clients that have outstanding invoices, creating aging receivable reports, etc.
Responsibilities:
We are searching for a Customer Service Representative (CSR) to support warehouse and distribution operations at a high-volume facility located in Bentonville, AR. This role works directly with the warehouse clerical staff and corporate team to collect and process client invoices. The (CSR) is responsible for reviewing each invoice for accuracy, maintaining active files for all clients that have outstanding invoices, creating aging receivable reports, etc.
Responsibilities:
- Establish and supervise production scheduling activities in the following ways:
- Monitor product inventories
- Track progress of loads and review factors that affect schedules
- Daily entering of data and compiling/completing time-sensitive reports
- Check drivers in & out throughout day, print BOL’s and outbound details.
- Obtain shipper releases number, destination, and trailer number.
- Assign doors to drivers.
- Always provide customer service to customers and visitors in the following ways:
- Manage customer order handling, inventory control, and material handling functions
- Manage phone calls and correspondence (e-mails, letters, packages, etc.).
- Assisting with inquiries and problem resolution
- Prepare customer delivery reports by collecting, analyzing and summarizing information and trends and use information to proactively communicate with customers
Requirements:
- High school diploma, GED, or equivalent.
- Warehouse or distribution center experience and 2 years of customer service.
- Must have strong computer skills and experience with RF scanners. Working knowledge of Office 365 and AS400 is a plus.
- Flexible – able to work extended hours if needed.
- Problem-solving, time management, organizational, customer service skills
- Solid communication skills and attention to detail.
- Ability to read, write and speak English proficiently is required.
- Spanish speaking skills highly desired – required in some markets.
- Able to carry, twist, push, pull products and lift weight up to 50 lbs.
- Able to stand, walk and bend for the entire shift
Schedule:
- A Shift | Monday – Friday | 6:00 am – 2:30 pm
Compensation:
- $20.00 per hour
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k), Retirement Plan
- Paid Holidays
- Bereavement Leave
- Personal Advancement
Job Type:
- Full-Time | Temp-to-Hire
Application Period:
- This position will remain open until filled
Employer Information
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.
#TalrooREC
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.
#TalrooREC