Position Summary:

Role Objectives:

• Establish and maintain long-term customer relationships by providing added value, excellent customer service, and continuous communication.
• Long-term increase in order intake and market share of the company in North American market.
• Increase customer satisfaction through effective, efficient, and expert advice.
• Consulting and support of our customers in complex and long-term projects.
• Approximately 65-75% of domestic travel with occasional international travel expected.

Required Experience and Skills:

• Bachelor's Degree. Preferable degree in a relevant field such as engineering (electrical engineering, software engineering, or electronics) or comparable training. Ideally supplemented by additional business management/sales training.
• Minimum of 7-10 years relevant professional experience in sales, preferably in a B2B environment, with a focus on automation technology/industrial automation/sensors.
• Excellent communication skills, both oral and written, and the ability to build/maintain relationships, as well as convey complex technical content understandably.
• Ability to develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
• Good technical understanding in computers/software and electrical engineering are of great value to the candidate. Confident with consulting-intensive products.
• Comprehensive understanding of the North American market landscape, including industry trends, competitive analysis, and customer needs. Continuing education to keep up with latest technologies and industry trends.
• Experience with MS Office, ERP, CRM (ideally MS D365 BC, Salesforce).
• Ability to manage multiple projects and tasks simultaneously. Organizational ability for independent work, strategic thinking, and action.
• Knowledge of industrial communication and Ethernet protocols; Profibus, DeviceNet, EtherNet/IP, PROFINET etc.
• Knowledge of process or factory automation, or PLCs/HMIs greatly beneficial.
• English Fluency; Working knowledge of Spanish a plus.

• Market analysis: Conduct regular market analyses, competitor research, and customer feedback to identify market opportunities and trends and to adapt sales strategies.
• Customer management: Active support and development of key customer relationships as well as acquisition of new business partnerships and customers through personal interaction and networking at industry events and trade fairs.
• Preparation of regular reports on sales activities, revenues, and market trends.
• Relationship management: Close cooperation with other departments such as
• Brand ambassador: Representation of the company at trade fairs, conferences, and other events.
• Organization and delivery of training and presentations for customers.
• Guidelines: Ensuring compliance with company policies, sales standards, and legal regulations in the sales area.
• Organization/monitoring/management of own tasks/appointments in cooperation with other departments.
• Goals and success criteria: Effective implementation of sales strategies and projects.
• Achievement of set sales targets and revenue requirements.

Physical Demands:

• Must be able to sit for periods of time at a desk and use a computer.
• Occasionally required to lift light weight (less than 50 pounds).
• Travel by air and car as needed.