Location: Dallas, TX
Category: Professional
Employment Type: Contract to Perm

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Dallas, TX.  

Job Type: Full-time  

: $20/hr.  – $25/hr.

Expected hours: 40 per week.

Job Description:

NCW is currently searching for a professional Customer Service Representative for a job opportunity in Dallas, TX. In this position you will manage, support, and retain existing customers in the construction, industrial and manufacturing marketplace.  

  • Support customer needs for safety products, equipment, and services.  
  • Process customer orders, assists with product information.  
  • Communicates product specials and other marketing programs to promote and support customer retention.  
  • Collaborates with field sales, inside sales and other internal departments to manage sales activities, lead generation and to assure customer needs are met.  
  • Maintains and refines database of customers, contacts, and prospective customers.  
  • Achieves defined sales goals and quota via an established sales process and plan.  
  • Proposes pricing and credit terms and follows up on order payment.  
  • Tracks customers' sales activities for account retention and development.  
  • Inputs customers data and information into CRM technology as needed.  
  • Perform other related duties as required.  

  • High School Diploma or GED.  
  • 1-2 years' experience in an internal service-based support role.  
  • Strong interpersonal skills and problem-solving ability.  
  • Strong verbal and written communication skills.  
  • Proficient in use of computers and software (Excel, Word, Microsoft Office, CRM Software) (Prior P21/Epicor Software experience is a plus).  
  • Bi-Lingual (English/Spanish) preferred.  

  • Medical, Dental, Vision.
  • Paid Holidays.
  • Bereavement Leave  
  • Personal Advancement
  • Retirement & 401K
About Us:  

NCW is a professional & personable staffing + recruiting partner that has been in the talent business for over 20 years. We know what good talent is, and we know what employers are looking for! If you want to feel like you’re on a team and not just another number or transaction, you should apply through NCW. We prioritize people, not money (unless it’s going in your wallet) and do our best to make the hiring process as smooth as possible for everyone. Our motivation is to find a perfect fit for YOU! Leave the hunting to us.  

NCW is an Equal Opportunity Employer. Diversity and inclusion are a vital part of our culture and drive NCW’s growth. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities. You belong here.